Blow our customers' minds
The Customer Success team’s mission is simple: to empower and inspire our customers to do amazing things with Box. We offer best in class customer service — but that’s not enough. We are looking for individuals who will always be looking for ways to improve and outperform the status quo: you’ll field customer suggestions, work closely with the product team, and create solutions that help customers get the most out of Box.
Jon Herstein, Chief Customer Officer
Join one of our teams
Customer Success
From rapid deployment to full adoption of Box’s products, it’s up to Customer Success to ensure Box meets specific business needs and delights every user. Customer Success ensures workflows are transformed, productivity soars, and the true value of Box is experienced for long-term success.
Box Consulting
Faster, stronger, simpler: that’s how work happens with Box Consulting. From familiarizing new customers with the Content Cloud to up-leveling deployment, our digital transformation consultants strengthen implementation, simplify customers’ tech stack, and drive change across organizations.
Product Support
Going digital takes work — that’s why Box Support empowers customers from the start. Our team provides timely help to customers to keep work moving. From basic training and enablement to high-touch technical support and a robust digital experience, our team helps customers build their business on Box.
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